Recently, my family and I moved to Connecticut with the assistance of the Hoye Home Team…Often overlooked and whose work frequently goes unnoticed is the administrative support staff. Not only do these individuals work so diligently to produce the work that we so greatly rely on, but they are the ones that we depend on to keep everything running smoothly. Having said this, I want to recognize Nancy Lee (Home Hoye Team’s administrative assistant) for all of the help that she provided me, both “on duty” as well as “off duty”. Throughout the move process, I had documents that required notarization. Whenever asked, Nancy Lee would generously and without hesitation offer to help. On one occasion, she even invited me to her house on a Sunday where she took time out of her personal schedule to help me. Clearly this is not something that she had to do, but demonstrates her willingness to go above and beyond the call of duty in the interest of the customer. Needless to say, I greatly appreciated what she did.